As we approach the half year mark in 2021, it's useful to see how automation trends have manifested so far and forecast on how they may continue to do so moving forward. This article does this well. The sentiment that if your organisation isn't adopting automation in some way, it could get left behind, continues to gain credence.
Trend #2 in the article is particularly poignant because we can draw parallels to Rainbird's NHS-approved COVID risk assessment tool.
Are there any other trends that anyone feels has been left out?